Transcript Questions and Answers

When will I receive my transcript?

Most likely at the end of July. Although the Ministry produces transcripts for new grads on a monthly basis, the majority of students graduate in July. At this time, the Ministry also produces transcripts for Grade 12 and Adult Graduation Program students that are non-grads.

What if I move during the summer?

You can submit your address change - including your full legal name and your Personal Education Number (PEN) - directly to the Ministry via email trax.data@gov.bc.ca or fax (250) 356-9460.

How can I get additional copies of my transcript?

You can purchase additional copies through the Ministry.

What do I do if there is an error or omission on my transcript?

You must contact the last BC School you attended. If thatschool is closed, contact the school board office. Please do not phone the Ministry, since we cannot make any changes to your record without confirmation from your school. If this is fixed during July-September, we will automatically print and mail you a new transcript. If this happens later in the school year, you will need to have your school contact the Ministry and request a corrected transcript.

I filled out the online Post Secondary Institution (PSI) Selection form. When will my transcripts be sent?

At the end of July. We send this information electronically to the majority of BC PSIs, the University of Calgary, the University of Alberta and the Ontario Universities Application Centre. All other PSIs are mailed paper transcripts. If you need your transcript sent to a PSI at a different time of year, you will need to submit a transcript order with payment.

If corrections are made to my transcript, will the PSIs receive a revised version?

If the correction is made during August-September, then yes they will. This happens automatically for electronic PSIs. For PSIs that receive paper transcripts, you will have to make a special request to trax.data@gov.bc.ca. Please include your full legal name, your Personal Education Number and the name(s) of the PSI(s).

I did not receive my certificate (or diploma) when I graduated.

Please contact the last BC School you attended, as they are responsible for distributing Certificates to students.