What is the Satisfaction Survey?

A survey administered annually as part of the accountability cycle that gathers opinions from students, parents and school staff on achievement, human and social development, and safety.

It is intended to provide a source of information to identify current strengths, as well as to determine where schools may need to focus improvement. The survey has been kept brief and is understood as a starting point for more detailed examination and dialogue within schools.

When does the survey take place?


Over a period of about three months, typically from January to March.

Who participates?


Students in Grades 4*, 7, 10, and 12 , their parents, and all public school staff (teachers, principals, vice-principals, support staff, teacher assistants and non-enrolling professionals such as First Nations support workers and school psychologists) participate in the survey.
(* Grade 3 parents and students will complete the survey in schools where there are no Grade 4 students.)

How is the survey delivered?


The survey is delivered online and is available 24/7 for three months. The present survey is provided in 17 languages other than English, and the student and staff surveys are provided in French and English. The following is required:
  • Internet Explorer, Netscape or Mozilla
  • 56K bandwidth minimum
  • 32MB RAM (64MB recommended)
  • 40 MB hard drive space
The survey is administered by:
A. Willock Information Systems (AWIS)
Toll-free number 1-866-558-5339
Email - support@awinfosys.com

Where do I find the results?


Principals have password secured access to their school's interim reports, immediately after surveys are completed. Public reports are subsequently provided at www.bced.gov.bc.ca/reporting