The courses for Business Communication Systems are as follows:
Business Information Management 12
Business Computer Applications 11
Data Management 12

Business Information Management 12
Skills Development	It is expected that students will: demonstrate a high proficiency in keyboarding skills and speed to meet employment standards evaluate and use standard records management procedures to establish and maintain systems research, analyse, and justify the use of desktop publishing software for a given task create documents using word processing and desktop publishing software
Business Communications	It is expected that students will: choose and use communication methods and strategies appropriate to specific business situations including the proper use of telephone, fax, and e-mail design and produce electronic and print publications for specific audiences and purposes record and summarize information, instructions, and ideas to help solve business problems apply commonly accepted standards of legal and ethical behaviour when carrying out business communication explain the implications of ethical, unethical, and illegal use of electronic communications plan and prepare for a formal and an informal meeting
Presentations	It is expected that students will: use appropriate electronic information resources and tools to research business information and summarize it in a presentation make a presentation that demonstrates the application of time management techniques demonstrate ethical standards with respect to privacy, confidentiality, and personal behaviour in business settings research, plan, and develop oral and written reports with a high level of proficiency present the results of their analysis of careers in office technology, management of information, and office management

Business Computer Applications 11
Skills Development	It is expected that students will: demonstrate keyboarding skills acceptable for personal and business use use touch-keyboarding techniques and improve on speed when producing correctly formatted business communications demonstrate attention to ergonomics issues associated with the workplace
Business Communications	It is expected that students will: apply a variety of communication skills, methods, and strategies to communicate in business situations produce print publications and electronic communications for various audiences and purposes organize information from a variety of sources, using software, for various audiences and purposes
Technology Applications	It is expected that students will: compare and use electronic and non-electronic information resources and tools to solve business problems and accomplish business objectives select and apply electronic communications, word processing, database, spreadsheet, desktop publishing, and presentation software to complete business tasks demonstrate effective use of web sites for personal and business use apply appropriate techniques when sending e-mail messages demonstrate the ethical use of software, the Internet, and other electronic communications assess both the value and limitations of computers and related technology analyse ethical and legal issues associated with computers and related technology
Presentations	It is expected that students will: research, plan, and produce both oral and written reports apply group problem-solving and decision-making skills to complete business tasks demonstrate a willingness to participate as a member of a team demonstrate acknowledgment of and respect for the different attributes, opinions, and roles of team members explain the contribution of leadership and teamwork to the workplace environment

Data Management 12
Technology Applications	It is expected that students will: demonstrate proficiency in using industry-standard software (including word processing, spreadsheet, database, desktop publishing, and presentation) to accomplish advanced business tasks analyse a variety of business situations to determine the appropriate software to solve business problems demonstrate proficiency in merging data between software applications to create business documents use the Internet to plan, research, and develop a business project demonstrate proficient use of e-mail software and its applications in business explain implications of computer viruses prepare and use word processing, spreadsheet, and database software macros
Solution Design	It is expected that students will: select, justify, and implement the technology needed to accomplish business tasks identify and analyse skills needed to manage information in a business operation identify and demonstrate ethical standards with respect to privacy, confidentiality, and personal behaviour appropriate to business settings
Presentations	It is expected that students will: design and deliver integrated business presentations using presentation software prepare database and spreadsheet files and create various problem-solving reports using searches, sorts, and queries

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