Information & Technology Management Standards
Operations Support Guide
The Operations Support Guide contains the final set of procedures for operating the application system. It is aimed at staff who maintain and support the running of the application system. It describes the tasks and procedures required to keep the system available and running for users.
Template |
Contact |
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| Operations Support Guide Template (DOC, 227KB) | ITMB Service Manager | ||
Deliverable Reviewers
IMG Reviewers |
Other Typical Reviewers |
||
| Application Analyst | ITMB Client Lead | ||
| Technical Architect | ITMB Business Analyst | ||
| Database Administrator | Program Area Lead | ||
| Ministry Security Specialist | Ministry Application Specialist | ||
| Web Tier Administrator | |||
Related Deliverables
Prerequisite Deliverables |
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| Application Design Deliverables or | |||
| Module Functional Documentation and | |||
| Module Technical Documentation | |||
Related Standards
| The Operations Support Guide should conform to the Ministry template. |

